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The printer is a company, not a physical fabric printer I have. The file type is their requirement. I was able to convert the PDF files to JPEG format in Photoshop. I just had to acquire that software. Thank you for the info regarding Illustrator.
I discovered the reason for the problem today. It was not a Windows 8 issue at all, it was a McAfee LiveSafe issue. McAfee had decided to quarantine a safenet sentinal file on 11/12/2017, and the ACCUSCAN.EXE file on 11/18/2017, preventing me from o…
HP Envy 27, running Windows 8.1 Pro. When the problem first occurred, the application opened, but the second I clicked on it, it disappeared. I got a pop-up telling me the "scanner.dll" cannot be found. It was in the application file though. From…
Version 10.0.0.351. I am using a camera for image files.