Post your Gerber Technology product questions here on our forum! Start by selecting the category you need help with on the right hand side of the page; then, create your new post. One of our team members (or another forum member) will jump in and help.

Envision 375 Blowing Fuses with error code 5

IvanValleySignsIvanValleySigns Posts: 1
edited October 2020 in Signs and Graphics
Hello, we have an Envision 375 that recently started having issues, when powered on it displays Error Code 5 "PWR Relay Stuck Open" and does not home, checked the AC fuse and that is good, F1 fuse on the board and that is good, but both DC fuses are blown, and when replaced they blow immediately on power up, any suggestions?

Also, is the power relay mechanical or electrical and where is it located?


Sign In or Register to comment.