Importing zip files with invalid names

jottenwellerjottenweller Posts: 3
I received Accumark zip files from China that have invalid characters in them. How do you change this from the reciever's end? 
thanks. 

Answers

  • Sue CarrierSue Carrier Posts: 86 Gerber Staff 💛
    I assume that your operating system is English vs. using the same kind of OS as the source data from China. The invalid characters are probably because your English system does not "understand" the Chinese characters. There's some possibilities: you can ask that the source data be sent to you in English (have them save the AM data with English characters) or set your system to use Chinese fonts. This is done through the Control Panel in the Regional Settings. You may or may not have administrative rights that will allow you to change to or use Chinese - so it may be best to contact your IT department.
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