AccuMark Explorer- Lost quick filter bar and Tool bar

Our operating system is windows 8.1.   We lost our quick filter bar and tool bar in AccuMark Explorer version 8.5.1.137 . I went into View>Toolbar and the the toolbar is currently selected.  I tried deselected the toolbar and checked it again to see what would happen.  Nothing happened during that process.

 I also went into Devices and Drives >> Selected Windows (C:) and I can't find a "document and setting" folder.  I tried roaming through each folder but had no luck.

We look forward to resolving this issue.  Let me know if there is further information you require.

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