Problems with Omega 6.5

Hello, firstly thank you for the add and sorry for my English is very basic.
I have problems for install Omega 6.5 onto my PC, I run Omega 3.0 over Windows 10 64 bits Home Edition and now I have try Install 6.5 version update  and is not possible, the program not “detect” the Sentinel USB, any advice?
Thank you in advance.

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