Gerber plotter temperature error

we have a plotter XLP 220,  Due to the error message " temperature error  " in the plotter  and Pc  we change the The RAM 4 times, and we need a support to fix this error 

Comments

  • Krzysztof WojcikiewiczKrzysztof Wojcikiewicz Gerber Staff 💛
    Hello,

    do you want to say, you changed the PC RAM memory 4 times?

    Are you talking about error displayed on plotter LCD as below or any other?

    ERR: COND TEMP

    TURN OFF

    CHECK MANUAL

    If yes, this is related to XLp core brd, not PC.

    Sometimes switching plotter OFF for 15-20 minutes helps but the error comes back again after a while.

    I assume on the XLp plotter all voltages (especially +30V power brd, main brd and connection brd) and cables (flat cable to print head brd) are checked and they are OK. If so, pls follow below advise:

    You can try to reset parameters to factory defaults (if firmware is 3.0 or higher). To do it, proceed as below:

    1. press and hold menu button during power on
    2. after two beeps release Menu button, then you will see hidden menu

    ....

    [Restore Factory]

    ...
    if it doesn’t help after plotter reboot you have to replace the core brd

    Best regards,

    Krzysztof


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