We have tested the
key on another PC and found that all the customer’s V11 upgraded systems and
keys give this error.
They have AE keys
and not PE keys.
We then tested the
AE key in our office and found the exact same error, compared to the PE key and
AE versions older than V11, not giving this error.
We have now tested
the AE key V11 copy grade error on a total of 7 PC’s and all gave the same
Is there a fix for this?
This is very urgent and affecting our customer’s entire
business. (They recently lost all their 2018 data and now need to catch up with
the whole season).