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Trouble outputing to my Edge 2

I've had to relocate my Edge 2 macine to a new shop location that required it to be further away from my computer. This required a new USB extension cable to make the hook up. Now I cannot get the edge to receive my output jobs. Everything was working fine before the move and I've confirmed that the new USB extension cable is working properly... any thoughts?

Best Answer

  • Rob FisherRob Fisher Gerber Staff 💛
    Accepted Answer
    Try moving it closer without the extension cable. If that works then you data is not getting there because of the cable length. Perhaps putting a powered hub will strengthen the signal enough.

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