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MARKERS ARE BEING RETURNED TO UNMADE STATUS AFTER PLOTTED
does anyone know why a marker is being unmade after we plot and send to our customer? this just started happening. no settings were changed.
Answers
Thanks for your questions. Please visit the Lectra.com website to create a support ticket with the customer support office connected to your region.
You can use the link: https://www.lectra.com/en/about-us/lectra-and-gerber-technology#additional-resources-for-gerber-customers
Once a support ticket has been created, then a support team member will be able to connect with you on a 1:1 basis to troubleshoot your issue.
I hope this is clear and helps.
CAD Support