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Plotter reconnection needed.. (sorry for not asking in plotter category as can't choose atm)

CKCKCKCK Posts: 2
edited January 17 in YuniquePLM
Hello all, our company uses sp-120 plotter with accumark explorer.
Recently we've changed our desktop, and trying to reconnect but keep seeing below message box. (ERROR E03015) and seeing "error" on plot status from queueing list.
Plotter port is set as 3 now. anyone can help on this issue? much appreciated in advance- 

E03015 HP-GL
ERROR 15
ERROR IN
I/O TRANSMISSION


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