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Gap in marker on MP1800, AccuMark v15
Joanne Passannante
Posts: 29 ✭✭
in Plotter
I have a random MP1800 issue. Sometimes when I marker plot, there is a sizable blank gap left in the middle of a marker. I am currently trying to troubleshoot the data, but have not found anything yet. Has anyone seen this before? It is NOT an ink issue. There is a blank space, almost 3", skipped. Notice at this gap, the piece annotation is actually drawn 2x, spaced apart.
This marker plots with the gap every time (on marker file name - AM Explorer/Send To/ Plotter using the Local plotter directly). If I use the same process & send to DOS file, there is no gap (tested DXF, HPGL & PDF).
Any ideas on cause or what to look for on data? Again, this is NOT an ink error. Pieces are now too long if lines are connected
This is how plot looks:
This marker plots with the gap every time (on marker file name - AM Explorer/Send To/ Plotter using the Local plotter directly). If I use the same process & send to DOS file, there is no gap (tested DXF, HPGL & PDF).
Any ideas on cause or what to look for on data? Again, this is NOT an ink error. Pieces are now too long if lines are connected
This is how plot looks:
Comments
Also, what version of firmware - shows in LCD panel on plotter.
There could be a problem with the control board. We recommend you contact Hardware Support to review and assist.
It is not a problem with plotter hw, it is problem related to file generation. If you catch temporary HPGL file you can do analysis and probably will see PG commands where it should not be. Paging is creating the gaps. That's why you can see annotations inside the gaps.
Regards
Krzysztof
You can configure the an AccuMark to generate PLT files to some 3rd folder,
and MPUserInterface to autoplot from that folder
Thanks for your questions. Please visit the Lectra.com website to create a support ticket with the customer support office connected to your region.
You can use the link: https://www.lectra.com/en/about-us/lectra-and-gerber-technology#additional-resources-for-gerber-customers
Once a support ticket has been created, then a support team member will be able to connect with you on a 1:1 basis to troubleshoot your issue.
I hope this is clear and helps.
Jaye.