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Digitizer not connecting

jackyjacky Posts: 2
In the last few years, I have up graded my system to v13, my digitizer is an old one, but it has been working fine. I last used it in July without an issue, I went to use it last week to find it isn't connecting when switching the power on it bleeps but when connection to my laptop it's not seeing the port. I have tried changing the port numbers, I have tried connecting to all the USB ports, but it isn't seeing to connect. looking at others who have had the same problems you're suggesting a Serial to USB Converter from Gerber Ref: P8324A  If this is what I need for my system to work please can you advise on how to order one.

Jacqueline Reynolds
Pattern Technologist


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