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Problem with file opening

kaspernfmkaspernfm Posts: 1

Hello everyone, I’ve got some trouble with file (.mdl and .pds) opening. When I’m trying to open it in AccuMark error appears, and after this, I don’t know what to do. I was also tried to open it in Optitex, but with the same result. Does someone have a similar problem? You can find some screenshots in the attachments. Thanks for your response.

Kindly regards!  


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Comments

  • Jaye BrownJaye Brown Posts: 140 Gerber Staff 💛
    Hello:  

    I appreciate you posted your concern to the Gerber Community Forum.  My suggestions are as following:  1.) Use the Problem and Enhancement Utility Tool to submit a PERU for our software development team to further review and investigate.  2.) Contact your local CAD Support office so a support team member can connect with you to review and diagnose the issue.  You can find information for your support office by clicking on the link provided.  
    Jaye
  • Kathy ValadeKathy Valade Posts: 788 Gerber Staff 💛
    edited February 18
    @kaspernfm You have to have the correct file format to import into AccuMark. ASTM DXF is the preferred standard for exchanging data between apparel CAD systems. All apparel CAD systems that support ASTM-DXF format will be able to export/import as such as long as you are following the requirements. Please contact your local support office if you need additional help from a support specialist. Submitting a Problem & Enhancement report should be reserved for situations where you have identified and reproduced a software defect or to request an enhancement for Product Management's review.
  • amaffmanamaffman Posts: 15
    What version of Lectra are you trying to import the .MDL from? . if its version V8 , Modaris has data encryption so you  would have to ask your customer to send as a dxf amma  & import as a dxf instead of  mdl in Accumark. Accumark still supports .MDL in Modarsi V7 
  • amaffmanamaffman Posts: 15
    The same apply's to Optitex & other cad systems that try to import the Lectra .MDL from Modaris V8. . If a lectra user opens a Modaris V7 model file in a Modaris V8 then it will not open again in Modaris V7. To get it to open again in V7 they have to export as a DXF then import back into Modaris V7 then save it again as a V7 model file.. Its because Lectra has instilled data encryption in the Modaris V8 version
  • Kathy ValadeKathy Valade Posts: 788 Gerber Staff 💛
    Lectra Modaris and AccuMark both share data between systems using the newest interoperability platform with AccuMark V14.2.0
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