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Unable to Access Pattern Pieces in Certain Folders in AccuMark

tidivi23tidivi23 Posts: 148 ✭✭

Hello :-)

I have two folders in AccuMark that we did not have access to for a while. When clicking on the folders, the spin wheel appears for a while before a message would pop up or AccuMark would just completely shut down. Now, the folders do open but non of the pieces are visible (and yes "piece" is selected for items viewed) 

We have important pattern files in both of these folders that need to be accessed.

How can we get the pieces back?  And how can we prevent this from happening again?

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