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Taurus cutter hide recognition

JoemJoem Posts: 2
We have two Taurus XM cutters, one is not working as it is displaying an error when the Hide capturing window is displayed: " Runtime license is not available! "
This worked last week, no changes made, even rolled back the entire C: drive to last known good date. No change.
I have little to no experience with this software, does anybody ?

Thank you in advance.

Answers

  • JoemJoem Posts: 2
    We have resolved this issue by locating backup copies of the hide capture and hide recognition license files.  Once we put them in the proper folder, no more licensing errors.
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