Error Accunest

bbichitrabbichitra Posts: 1
We are using Accunest 13.0 . Suddenly we got error. Attach the file.
When tried to installed again then shows error code.
Please advise for this.

Comments

  • Sue CarrierSue Carrier Posts: 101 Gerber Staff 💛
    That usually indicates there is something wrong with the installation itself. If you downloaded the software from GerberNET be sure that you extracted all the folder and files first - do not try to install from within the zip file. 

    Sometimes the virus protection software will remove portions of the install. Check the logs in your anti-virus software to see if there's anything related to AccuMark or the installation. You may need to make exceptions to the installation folders and where the software in being installed to. Refer to the document "TroubleshootingVirusScansWithAccuMark" that's available in the Training Docs\AccuMark IT Manual folder of the installation software. 

    You may need to uninstall all AccuMark Family related software first (use the Add/Remove Programs in the Control Panel and select the Remove option) and then try to install again. 
  • Sue CarrierSue Carrier Posts: 101 Gerber Staff 💛
    Please use that link at your own risk - while it may work, it is not a Gerber supported method. IF you are going to use that link, I suggest that you make backups of your registry, etc. just in case 
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