WDigit "Cannot open serial port. Check task list and configuration in control panel."

machine_74machine_74 Posts: 8

We’ve upgraded two machines now to Windows 10 and Accumark v13.0, and the one remaining item that doesn’t work right is the digitizer. We purchased the Gerber recommended USB to serial adapters and have them on the correct COM ports, but continue to get the error below. The digitizer is a Gerber provided one.


It's referenced herein this thread: 

https://gerbertechnology.vanillacommunity.com/discussion/867/xld-digitizer

I’ve also eliminated Windows Defender and other antivirus programs antivirus as the root cause.

We purchased the USB to serial connectors from Gerber to avoid just this kind of issue. Any ideas?  


Thanks.

Answers

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