Error code on infinity plotter

auntbanaauntbana Posts: 9
We are getting the following messages on our infinity plotter.
error code 008: y motor and linear encoder are out of sync
error 032: linear axis is losing position

Can anyone help with these?


  • Jost LindemannJost Lindemann Posts: 46 Gerber Staff 💛
    auntbana, this reason for this message is:

    you have two encoders:

    1 linear (the metall-stripe on top of plotter)  
    1 rotary encoder (buildin into the Y-motor)

    If these encoders do not count synchronized, you may receive this error.
    Most of operators will  replace the y-motor, but this is not required in most of the cases.

    But there are different items to check:

    - proper tensioning of the Y-belt
    - pulley on Y-motor-axis tight
    - mechanical binding on roundways
    - is linear encoder clean 

    Most of the time, it turns out that there is something wrong with the positioning of the linear-encoder.
    Sometime it works if you take the stripe  off and put it back in again.
    There is a reader board underneath the head-board whih reads the encoder-pulses.
    Check if it is dirty or misabligned.

    Best regards

  • auntbanaauntbana Posts: 9
    Thank you, cleaned the strip and it is working again.
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