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"This Cut Ticket is not yet ready to Cut." Error on Paragon

Our Gerber Local representative have installed Labeler on our Spreaders (XLS 125). The spreader is working fine and placing the labels. But when I try to open the Cut Ticket on Gerber Paragon cutter, it gives me the following error:


I've pressed the finish spreading button on Spreader and also pressed the Unload cut ticket. How can I change the status of the cut file to "Ready to Cut".

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