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Gerber Infinity 85 - Bulk Ink Cartridge Error

esieroesiero
My plotter says Bulk Ink Depressurising and then stop, look in the manual but it says to see Infinity Interface but Infinity Interface says the plotter is not conected. Can you help to figure it out, or if somebody knows how to fix it?

Comments

  • Michael CookseyMichael Cooksey Gerber Staff 💛
    Hello @esiero, apologies for the delay in replying. I sent a note to the team asking for someone to jump in here and answer your question. Thanks for your patience!
  • Charlie DenaroCharlie Denaro Gerber Staff 💛
    Hello Esiero, Your plotter will not show online in Infinity interface if the plotter itself has not passed self test. The error you are getting indicates that there is a leak in the ink pressure system, or the bulk ink cartridge is bad. 

        Regards,
                       Charlie
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