Cannot uninstall accumark V12 on Windows 10

Error Messages 1628: Failed to compete installation

Been without accumark for several days now.

My IT departments has looked at this in depth and we cannot get to the bottom of the issue. so we have contacted Gerber and Gerber Italy have issues with Team viewer and unable to talk us through what to do.

Everytime we try to uninstall Accumark V12 (so we can reinstall it ) it thinks there is still something still on the PC which is Accumark related.

Any advise?


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