MP-1800 Plotter not recognizing USB connection
I am using an MP 1800 plotter and can't seem to get a connection to the server manager. I checked settings and all seems fine but I noticed the USB icon is not on the plotter screen. I turned off the plotter and computer, unplugged the USB cable from both devices, waited a few minutes, plugged the cable back in, turned both devices back on, but it still isn't recognizing the cable. Has anyone encountered this problem? It may require a tech call.