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Error submitting PLOT to remote QUEUE

Has anyone ever received the message "error submitting PLOT to remote queue"and know the root cause?  Our users are connected to 3 network plotters and they can switch between each one easily.  Recently a few users started getting this message.  it seems pretty random.  They could send a job successfully, then send another one 5 seconds later and will get the message.  They will try sending again and after 3 attempts it would then go through.  Plotter is Graphtec CE60000-120

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