Unknown control error #1009

We are getting the error "Unknown control file error #1009" when trying to open a model in PDS. What does this error mean and what is the solution to it? Thank you!

Comments

  • Kathy ValadeKathy Valade Gerber Staff 💛
    edited June 13
    Have you run Check FIles - Check One?  Use this utility to check the storage area for problems. Exit all AM applications and run it three times.
  • We are still getting this error from time to time. Can you give me the steps on how to run a Check Files-Check One utility? We are not familiar. Thank you!
  • To run check on a storage area:

    1. In the All Folders section of the Explorer, right click on the folder you want to check. Do not open the folder first; it must be closed in order for it to be checked.

    2. When the Shortcut menu displays, choose Check

  • VasylVasyl ✭✭✭
    JessieMoyer сказав:
    We are still getting this error from time to time. Can you give me the steps on how to run a Check Files-Check One utility? We are not familiar. Thank you!
    Add storage folder to white list of antivirus software.
    How much PC's working with storage area?
  • Kathy ValadeKathy Valade Gerber Staff 💛
    You can also create a new storage area and copy the data to it. If you don't get a control file error in new area, the old area may be damaged. If you still get the error with same model, or missing pieces, please export the data to an AccuMark zip file and email to [email protected] attention: Kathy
Sign In or Register to comment.